Operational Transformation Enrollment Solutions

We help you improve your Enrollment process and automate Enrollment through your Core Administrative Processing System (CAPS) and through other third-party solutions.

As health plans grow and add membership, efficient enrollment is a must.  However, manual processes, bottlenecks and out of date technologies can lead to inefficiencies and a poor consumer experience.  We assist you in developing strategies to automate enrollment through batch and web service channels.

Our Enrollment Solutions include:

  • Enrollment Assessment
  • Enrollment Process Analysis / Improvement
  • Enrollment Automation
  • Implementation of Enrollment solutions such as the Facets Enrollment Toolkit, TriZetto Enrollment Administration Manager (EAM) and TriZetto Enrollment Administration Manager Workflow
  • Enhancement of enrollment workflows based on routing for specific roles, queues and workloads
  • Development of Enrollment performance dashboards

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